How to Fix the Error \"Winsetup-release-web-deploy.msi\" Cannot Be Found When Installing Cisco AnyConnect Client
If you are trying to install the Cisco AnyConnect Secure Mobility Client version 4.4 or later on Windows 10, you may encounter an error message that says \"The feature you are trying to use is on a network resource that is unavailable.\" and asks you to enter an alternate path to a folder containing the installation package \"Winsetup-release-web-deploy.msi\". This error may occur if you have previously uninstalled an older version of the client and some registry keys were left behind. In this article, we will show you how to fix this error and successfully install the Cisco AnyConnect Client.
Step 1: Delete the Registry Key
The first step is to delete the registry key that is causing the installation failure. To do this, you need to edit the registry, which is a sensitive part of your system. Make sure you back up your registry before making any changes. To edit the registry, follow these steps:
Click Start and type regedit in the box.
A dialogue box will pop up with the following text: Do you want to allow the following program to make changes to this computer Click Yes.
Browse to the following location: HKEY_CLASSES_ROOT\\Installer\\Products\\
Within the Products folder, locate and delete the registry key which contains product information for Cisco AnyConnect Secure Mobility Client. The key name may vary depending on your system, but it should start with 0A85F3A0 or something similar. You can also search for Winsetup-release-web-deploy.msi within the Products folder to find the key.
Close the registry editor.
Step 2: Install the Cisco AnyConnect Client
The next step is to install the Cisco AnyConnect Secure Mobility Client version 4.4 or later from a local folder on your computer. To do this, follow these steps:
Download the latest version of AnyConnect from Cisco's website. Choose the package that matches your operating system and architecture (32-bit or 64-bit).
Extract the downloaded file to a local folder on your computer, such as C:\\temp.
Open a command prompt with elevated rights by right-clicking on Start and choosing Command Prompt (Admin).
Navigate to the folder where you extracted the AnyConnect file, such as C:\\temp.
Type the following command and press Enter: msiexec /i anyconnect-win-4.4.xxxxx-pre-deploy-k9.msi /lvx \"C:\\Temp\\ac-Install.log.txt\", where xxxxx is the version number of AnyConnect.
Follow the instructions on the screen to complete the installation.
If you encounter any errors during the installation, check the log file C:\\Temp\\ac-Install.log.txt for more details.
In this article, we have shown you how to fix the error \"Winsetup-release-web-deploy.msi\" cannot be found when installing Cisco AnyConnect Secure Mobility Client on Windows 10. By deleting the registry key that was left behind by a previous uninstallation and installing AnyConnect from a local folder with elevated rights, you should be able to successfully install and use AnyConnect on your Windows 10 device. If you have any questions or feedback, please leave a comment below. ec8f644aee